DISSERTATION TUULI JYLHÄ

To break the vicious cycle, attention should also be paid to the root source of waste: Technische Universiteit Delft Staff T. Central questions that motivate me in the smart use of resources in corporate real estate management:. Some features of this site may not work without it. The results of this dissertation show that workplace is transforming due to the need to support employees and their needs in corporate organisations and new services that are offered at the workplace are developing in a direction supporting employees and their work outside corporate offices.

The findings indicate that the capability of the current value creation to deliver customer value is limited. Key publications For more publications, please see my Google Scholar profile scholar. This thesis is interested in the production of value in real estate services. Central questions that motivate me in the smart use of resources in corporate real estate management: Why is the workplace becoming ‘as-a-Service’? The aim of this thesis is to contribute to the knowledge on the value creation of real estate services.

This thesis is interested in the production of value in real estate services. The interaction between the sources of waste creates a vicious cycle. For example, poor information management with flooding, lacking and missing information generates more wasted activities, such as searching for information, and thus increases the overload of employees.

Workplace management

Further, conducted business model analysis demonstrates that workplace can be offered as an overall experience by following servitization principles and increasing service offering to meet the needs of employees. The aim of this thesis is to contribute to the knowledge on the value creation of real estate services.

  ALKYD RESIN THESIS

dissertation tuuli jylhä

In a knowledge-based service-driven economy, individuals are exposed to the possibility of choices and are driven by good user experiences.

How can we expect a better output if the work done between the input and output is not changed? For example, separate sub-processes stimulate poor information management when information is passed from one sub-process to another. The sources of waste can be viewed one by one, although they also interact with and aggravate each other. In the thesis, value creation is studied using lean thinking as a framework.

How to prevent the waste while retaining the use-value of RE? Future research on ‘Workplace-as-a-Service’ concept and deeper insights from servitization approach dissertatjon workplace management would be jykhä for the ideas presented in this dissertation.

T.E. (Tuuli) Jylhä

ManagementConsumption, Services Keywords: In the cross-case analysis, six common sources of waste were identified as interrupting the value creation: It is one of the first attempts to conceptualize workplace transformation from service-oriented perspective. Before the academic career, I worked with real estate transactions.

First, servitization theory is introduced to extend the current workplace management theories. The first research question addresses how capable the current value creation is in customer value delivery from the lean thinking perspective. The results of this thesis encourage to continue utilising lean thinking in the real estate field.

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Creating Value or Waste? – Evaluating the Production of Real Estate Services with Lean Thinking

The thesis includes four in-depth case studies with more than interviews and workshops. Creating Value or Waste?

  MR. HOMEWORK BUOD NG NOLI ME TANGERE

Therefore, breaking the vicious cycle becomes more difficult, if the improvement actions do not minimise the sub-processes. This dissertation contributes to workplace management research by introducing a new approach that positions workplace as a service rather than physical office space for knowledge work.

Key publications For more jy,hä, please see my Google Scholar profile dissertqtion. In my current research, I am interested in the smart use of resources in corporate real estate management.

Browsing [diss] Insinööritieteiden korkeakoulu / ENG by Author “Jylhä, Tuuli”

Based on the findings regarding the first research question, the second research question was focused on waste, i. JavaScript is disabled for your browser. Data analysis methods include thematic and pattern analysis supplemented by narrative literature reviews.

dissertation tuuli jylhä

The results of this dissertation show that workplace is transforming due to the need to support employees dissertaion their needs in corporate organisations and new services that are offered at the workplace are developing in a direction supporting employees and their work outside corporate offices. My passion is to move the CREM industry towards near-zero waste. To break the vicious cycle, attention should also be paid to the root source of waste: The findings indicate that the capability of the current value creation to deliver customer value is limited.

Real estate literature has not addressed the value creation but has rather adopted input-output thinking: